Last updated: 18 May 2026

Who we are

Blacksmith Blades UK operates the website at https://www.blacksmithbladesuk.com. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have when you use our website, place an order, contact us, or create an account.

If you have any privacy-related questions, requests, or concerns, please contact us via our contact page on this website.

What information we collect

Depending on how you use our website, we may collect the following types of personal data:

  • Your name, billing address, shipping address, email address, and telephone number.
  • Order details, purchase history, and transaction information.
  • Account information if you create an account on our website.
  • Messages you send to us through contact forms, email, or customer service enquiries.
  • Technical information such as your IP address, browser type, device information, and website usage data.
  • Cookie and session data used to keep the website working properly and improve your experience.

How we use your information

We use personal data where necessary to operate our business and provide our services. This may include using your information to process and deliver orders, take payments, provide customer support, manage accounts, send service emails, improve website performance and security, comply with legal obligations, and send marketing communications where permitted by law.

Lawful basis for processing

Where UK data protection law applies, we rely on contract, legitimate interests, legal obligation, and consent, depending on the purpose of the processing.

Payments

Payments made through our website are processed by third-party payment providers. We do not store full payment card details on our website.

Comments and user-generated content

If commenting or review functionality is available on the website, any information you submit may be collected and displayed publicly. We may also collect technical information such as IP address and browser data to help detect spam, abuse, or fraudulent activity.

Cookies and similar technologies

Our website may use cookies and similar technologies to keep the site functioning, remember your preferences, manage your basket and checkout, analyse website traffic, and improve performance.

Some cookies are necessary for the website to operate properly. Others may be optional, such as analytics or marketing-related cookies, depending on how the site is configured. You can usually manage cookies through your browser settings and, where available, through our cookie preferences tools.

Analytics and third-party services

We may use third-party services to help us understand how visitors use the website, improve performance, process payments, send email communications, prevent spam, or provide embedded content.

Who we share your data with

We only share personal data where necessary for legitimate business purposes, including with payment providers, delivery partners, hosting and security providers, analytics providers, communication platforms, and professional advisers where required. We do not sell your personal data.

How long we keep your data

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to fulfil orders, provide support, maintain business records, resolve disputes, enforce agreements, and comply with legal or tax obligations.

Your rights

Depending on where you are located and the laws that apply, you may have rights including access, correction, deletion, restriction, objection, portability, withdrawal of consent, and the right to complain to a relevant data protection authority. To make a privacy request, please contact us via our contact page.

Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no website or online transmission can be guaranteed to be completely secure.

International transfers

Some of our service providers may process data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place in line with applicable data protection law.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal obligations, or the services we use. Any updates will be posted on this page with the revised effective date.